Set up the browser extension
Select text on any page — a message in a web chat, a ticket, a paragraph of a document — right-click, and choose Sort into Pragma. Pragma reads the selection and proposes what to do about it. On Gmail and Outlook on the web, a panel opens beside the message you are reading and you answer Pragma's suggestions there.
Available on request
The extension is built for Chrome, Edge, Firefox and Safari and is going out ahead of its store listings. Write to contact@pragma.pm and we set your organization up with the build and its sign-in.
Setting it up
- Install it — from your browser's store once listed, or from the build we send you — and pin the Pragma icon to the toolbar.
- Sign in. Open the popup and press Sign in to Pragma. Pragma's own sign-in page opens in a window the browser controls — the extension never sees your password, and there is no API key to paste anywhere.
- Choose an organization in the popup's Sort into picker. It is remembered, and it is where everything you capture files.
That is the whole of it. There is nothing to install on Pragma's side and nothing for an administrator to approve.
Sorting a selection
Select the text, then either:
- right-click → Sort into Pragma, or
- open the popup → Sort this selection.
What is sent is exactly what you selected — no page markup, nothing around it — with the page title, the page address, the site's host name and the moment you pressed. The address and the title are stored encrypted, because both can carry a person's words.
A web page has no sender to name, so the message is filed under the site's host name, and it is yours: your list shows it, and the sorting is done for you.
Gmail and Outlook: the panel
On a mailbox page, Show this message in Pragma opens a panel — a side panel in Chrome and Edge, a sidebar in Firefox, a popup in Safari.
If Pragma already holds the message, the panel shows what it proposed and you answer it there: do it, not this, or not now.
If Pragma does not hold it, the panel reads the open message and shows you all of it before anything is sent — who it is from, what it is about, how many characters go with it, and whether Pragma will have to record the moment you press as the date because the page would not say. Nothing is sent until you press again, and the message is read again at that moment, so what is sent is what you were looking at. If the page will not name the sender, nothing is sent at all and the panel says so.
Finding out whether Pragma already holds a message reads the message's identifier and nothing else: one attribute on Gmail, and on Outlook nothing at all — the identifier is already in the tab's address.
What it does not do
- No standing permission on any page you browse, Gmail and Outlook included. Reading anything uses a permission your own right-click grants for one tab, for one gesture, that the browser takes back afterwards.
- No timer, no background sweep, no page watcher. Every request it makes is the direct consequence of something you just did. The one exception is visible: while Pragma sorts a message you just sent it, the open panel asks whether it has finished — every two and a half seconds, at most fifty times, and only while the panel is open.
- No analytics and no telemetry. There is no reporting endpoint in it at all. What it keeps — your session and your last chosen organization — is kept by your browser.
- Pragma's API is the only host it may contact.